{"id":754,"date":"2023-01-18T16:10:03","date_gmt":"2023-01-18T16:10:03","guid":{"rendered":"http:\/\/aqaba-admin"},"modified":"2023-01-18T16:10:03","modified_gmt":"2023-01-18T16:10:03","slug":"ramadan-reboot-how-to-market-your-business-differently-during-the-holy-month","status":"publish","type":"post","link":"https:\/\/eleven777.com\/ar-ae\/2023\/01\/18\/ramadan-reboot-how-to-market-your-business-differently-during-the-holy-month\/","title":{"rendered":"Ramadan Reboot: How to market your business differently during the Holy Month"},"content":{"rendered":"<p><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\">Over 22 years of being a marketing specialist in the Middle East, I have frequently found myself wondering why some aspects of marketing, particularly the annual events and celebrations, haven\u2019t really evolved much in terms of creative approaches and innovation.\u00a0<\/span><\/p>\n<p><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\"><!--more-->Case in point: Ramadan campaigns. With the season fast approaching, now is a good time to consider some \u2018common sense\u2019 fixes \u2013 and even some uncommon approaches \u2013 that, as a business owner, CMO or marketing executive, will hopefully get you to see Ramadan marketing in a new (moon)light.<\/p>\n<p>It goes without saying that the ninth month in the Islamic calendar is of great spiritual, cultural and social importance to Muslims around the world. Of course, as with anything of such significance, businesses rely greatly on the patronage of those celebrating the Holy Month\u2019s cultural and religious aspects \u2013 ironically, however, little effort is made to differentiate their offerings, or even to market themselves intelligently. Seasonal campaigns tend to rely heavily on stereotypical approaches that are often outdated and fail to resonate with modern, well informed and innovation-hungry customers. From the excessive use of gaudy moons and lanterns to generic images of Arab families sharing traditional meals, it is often hard to distinguish one campaign from the other or to find offers that truly inspire and engage.<\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\">This unfortunate lack of creativity and originality indicates a gap in understanding the many interesting facets and traditions of the month, and the \u2018unexplored\u2019 sub-sections of the larger audience. Today, I want to focus on moving away from obsolete approaches by discussing:<\/span><\/p>\n<ul>\n<li style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\">Ways to effectively incorporate the \u2018spirit of Ramadan\u2019 in your offering<\/span><\/li>\n<li style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\">Ways to differentiate your Ramadan marketing strategy, and stay away from typical and overused approaches <\/span><\/li>\n<li style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\">Targeted marketing to audiences that are not top-of-mind, potentially even some \u2018new\u2019 ones<\/span><\/li>\n<\/ul>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><strong><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\"><strong><a href=\"\/winning-ramadan-campaign-infographic-for-download\" target=\"_blank\" rel=\"noopener\"><em>Download our\u00a0Infographic Checklist of Dos and Don&#8217;ts for your next Ramadan campaign!<\/em><\/a><\/p>\n<p>It\u2019s that time of year again, before you know<\/strong><\/span><\/strong><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; color: #444444; font-family: 'open sans', geneva; font-size: 20px; letter-spacing: 0px; word-spacing: 2.3px;\">Businesses most often develop Ramadan marketing campaigns reactively, mostly due to last-minute planning that leaves little room for careful consideration of the crucial details. Avoid falling into this trap, and think in advance about the time of year Ramadan will arrive \u2013 and that\u2019s the really easy bit. It\u2019s important to take the time to come up with an offer or promotional idea that aligns with your brand values and marketing strategy, so that it doesn\u2019t seem disconnected from your brand and your other marketing initiatives.<\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; color: #444444; font-family: 'open sans', geneva; font-size: 20px; letter-spacing: 0px; word-spacing: 2.3px;\">Set aside enough time to think through your strategy and execute it. One way to make this happen is to ensure you are tracking the year-on-year progress of your Ramadan campaigns. For instance, you might use tools such as Hubspot and Hootsuite to assess the social media engagement, patterns, trends and insights from past years, and to separate what worked from what didn\u2019t. This allows you to be more intentional in the development of your Ramadan marketing, focusing on your strengths rather than simply assuming scenarios, or reacting to what you think customers expect or to what \u2018everyone else\u2019 is doing.<\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><strong><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\"><strong>Let \u2018value\u2019 align with \u2018values\u2019<\/strong><\/span><\/strong><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\">A useful way to gauge the attractiveness of any marketing strategy is to consider this: does the value that you are offering align with your customers\u2019 values? Also, does it align with your own?<\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\">An important value that many businesses overlook is giving, or generosity. Since fasting itself is (in one way) an act of solidarity with the poor, Muslims during this month especially reflect on their contributions to the less fortunate during Ramadan. Embrace simple initiatives, like donating part of your sales to charitable causes such as Emirates Red Crescent, or if you are a restaurant, commit to minimising food waste and donating the excess to charity. This could speak directly to your audience\u2019s values \u2013 especially the values of millennials, who tend to have a high degree of social consciousness.<\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\">The focus on tradition and community are also important to consider. For example, does your retail store offer customers dates and water or traditional beverages to break their fast? Does your travel agency consider Eid packages for Muslims to destinations that are close to historic mosques? Does your event venue allow families or friends to gather and socialise in an inviting atmosphere that allows easy conversation? As a restaurant, can you incorporate any modern interpretations of traditional dishes in your menu? If yes, what are you doing to communicate this? Isn\u2019t this fodder for your social media calendar?<\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\">Finally, a lot of campaigns struggle to balance the celebratory aspects of Ramadan with its more solemn aura. An extravagant tone should be avoided, because it\u2019s important to consider religious sensitivity. Also avoid being overtly sales-y, which might be perceived as being out of sync with the season\u2019s deeper significance.<\/p>\n<p><strong><em>If\u00a0you would like\u00a0assistance for your upcoming Ramadan campaign, fill out the form below and we will be in touch within 24 hours.\u00a0<\/em><\/strong><br \/>\n<\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><strong><em><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\"><!-- [if lte IE 8]> <script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script> <![endif]--> <script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script> <script>\/\/  hbspt.forms.create({ portalId: \"2322576\", formId: \"7112a66c-37f3-44aa-974f-0ca1f72a0087\" }); \/\/ <\/script> <\/span><\/em><\/strong><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><strong><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\"><strong>Don\u2019t be afraid to be different<\/strong><\/span><\/strong><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\">For example, if your restaurant traditionally serves Asian or European cuisine, how can you market that in Ramadan when many customers in the Middle East prefer \u2013 and expect \u2013 traditional Khaleeji or Levantine meals? Perhaps you could create a fusion of ingredients and styles that put a new twist on Iftar and Suhour dishes. Consider \u2018Iftar and Suhour fatigue\u2019, which has many consumers tired of consuming the same cuisine every day; they\u2019d obviously welcome something different. In fact, another way to be more appealing is to offer something different every day \u2013 think Moroccan on Monday, Tunisian on Tuesday and so on \u2013 or if that is not possible, perhaps market a different culinary theme every week, to give your patrons a reason to return.<\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\">To succeed with this approach, your campaign should aim to build excitement and intrigue around what sets you apart, ideally like an unravelling story that\u2019s related across social and digital media. Importantly, your visuals and copy should, as much as possible, interpret Ramadan in creative, innovative and new ways, rather than lazily resorting to using the moon and lanterns, and unimaginative old ways of describing the season\u2019s significance.<\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><strong><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\"><strong>Be accurate and consistent<\/strong><\/span><\/strong><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; color: #444444; font-family: 'open sans', geneva; font-size: 20px; letter-spacing: 0px; word-spacing: 2.3px;\">Losing your customers\u2019 trust by using inaccurate depictions of your offering is obviously ill-advised. If the setting of your restaurant\u2019s Iftar meal is not defined by ornate lanterns and Persian carpets, steer clear of such visual and language depictions, no matter how \u2018authentic\u2019 they might seem. Don\u2019t use a colour palette or style in your visuals that differs significantly from what customers will experience at the point of sale or at the point of the promised experience. Translated materials, which are especially important in countries such as those in the GCC, where many languages are spoken across expat and tourist populations, should be carefully developed to ensure that the offer or promotion is accurately and evocatively communicated.<\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\"><strong><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\"><strong><strong>Broaden your horizons<\/strong><\/strong><\/span><\/strong><span style=\"background-color: transparent; color: #444444; font-family: 'open sans', geneva; font-size: 20px; letter-spacing: 0px; word-spacing: 2.3px;\">\u00a0<\/span><\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; color: #444444; font-family: 'open sans', geneva; font-size: 20px; letter-spacing: 0px; word-spacing: 2.3px;\">Often, Ramadan campaigns appear to appeal to some notion of \u2018typical Muslim\u2019 who, honestly, doesn\u2019t exist. While it is important to engage a Muslim audience, there can be value in connecting with the diverse sensibilities of Muslims, from the traditional Ramadan foods they tend to enjoy (which differ from country to country), to the kind of familial experiences they seek.<\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\">Moreover, especially in a more diverse cultural context, it can also be a good strategy to target non-Muslim residents and tourists who may be keen to experience the cultural side of Ramadan. Explore opportunities to target these sub-sections of your larger audience, through targeted initiatives via limited but focused campaigns, ideally translated in the most widely-spoken languages in this segment. Using statistics on the local population and tourist traffic can also help determine who to target.<\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\">There\u2019s a lot more that can be done differently, no doubt, and I\u2019d love to hear your own views and ideas on how to market Ramadan more intelligently. If you found this post helpful, connect with me for similar thinking and insights on marketing with real meaning.<\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\"><strong><em>About Leonard Rego:<\/em><\/strong><em>\u00a0First as creative director and key strategist at various international agencies, and then as Founder and CEO of Eleven777 Design &amp; Advertising since 2007, Leonard has been a tireless torch-bearer for marketing with meaning. While organisations and brands are happy to (often inexpertly) leverage the \u2018next big thing\u2019 in marketing, Leonard asks what lies at the heart of those motivations: mere profit and growth for growth\u2019s sake, or the nurturing of a true connection with their audience \u2013 the only real marketing legacy there is. He firmly believes that brand integrity, and not brand equity, should be the goal, because the latter is the result of the former. Integrity ought to lie at the core of any marketing effort, because that alone is sustainable in these rapidly evolving times.<\/em><\/span><\/p>\n<p style=\"font-family: 'Noto Serif', serif !important; text-align: left;\"><span style=\"background-color: transparent; letter-spacing: 0px; word-spacing: 2.3px; color: #444444; font-family: 'open sans', geneva; font-size: 20px;\"><em>At Eleven777, Leonard is actively engaged in overseeing various key branding and marketing initiatives for Emaar Hospitality, Emaar Properties, 3M Middle East, Messe Frankfurt, dubizzle, Hertz and a number of other regional and international brands. His unique ability lies in being able to identify, very rapidly, a brand\u2019s \u2018why\u2019, and in then expressing it as a story that wins hearts and minds.<\/p>\n<p><\/em><em>For the latest updates from Leonard,<\/em><strong><em> <a href=\"https:\/\/www.linkedin.com\/in\/leonardrego11777\/\" target=\"_blank\" rel=\"noopener\">follow him on LinkedIn<\/a><\/em><\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Over 22 years of being a marketing specialist in the Middle East, I have frequently found myself wondering why some aspects of marketing, particularly the annual events and celebrations, haven\u2019t really evolved much in terms of creative approaches and innovation.\u00a0<\/p>\n","protected":false},"author":1,"featured_media":789,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[],"class_list":["post-754","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-in-the-middle-east-digital-marketing-best-practice-social-media-email-marketing-ramadan-marketing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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